HP uses artificial intelligence to transform its customer support experience
To handle 600 million technical support contacts with an agile business process, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. This video explains what they did and how they are providing a satisfying experience for their customers.
Quick start guide to Azure Sentinel
Interested in understanding the importance of security for nonprofit organizations? @Microsoft developed #Azure Sentinel, a fully-cloud native SIEM designed to meet the major aspects of security operations. Access this quick start guide and contact UniverseIT to learn more!
Why Windows Virtual Desktop
Learn how you can maximize productivity when you set up Windows Virtual Desktop. Connect from any device of your choice and experience extensive support. Be a part of the best conference and media experience here.